Refund policy

Return Policy

Each wheel order is uniquely tailored to each vehicle, ensuring a precise and customized fit. Forza Performance Group is not responsible for any incorrect fitment data provided by the customer or a third party. Due to the bespoke nature of these wheels, all forged wheel orders are considered final upon purchase. As a result, returns, exchanges, or modifications cannot be accommodated under any circumstances. We strongly recommend verifying all fitment specifications before placing an order to ensure complete satisfaction with your custom wheels.

We have a 14-day return policy for forged wheels bought from our stock list, which means you have 14 days after receiving your item to request a return. 

Product must be returned in new resalable condition, as it was delivered. Products should be insured for full value through your chosen carrier to cover any damage sustained during return shipping. Products must be returned with all original packaging in place as well as with all accessories. CARDBOARD CANNOT DIRECTLY TOUCH THE FACE OF ANY WHEEL OR IT MAY CAUSE DAMAGE. You should take all necessary steps to ensure that all items are properly secured and packaged to avoid damage during the return trip. Any accessories should be packaged and secured inside the return box (lug nuts, center caps, etc.). We will not accept returns that have been used or improperly repackaged. If an item is returned damaged NO REFUND WILL BE ISSUED and you will be responsible for all shipping costs.

To start a return, you can contact us at complains@forzaaa.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at complains@forzaaa.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.